The Coronado at Pelican Bay – Case Study
- Valeriia Dolgova
- Apr 29
- 2 min read
A Simple Survey Helped a Stuck Renovation Process Gain Traction
The Challenge
At the Coronado at Pelican Bay, the board was trying to move forward with a renovation of the lobby and entryway. But it wasn’t easy.
Homeowners had strong opinions about what the new space should look like — from the furniture to the finishes — and no one could seem to agree. The board didn’t want to make a decision that would leave people unhappy, so things kept stalling. The project was going nowhere.
The Solution
Instead of going in circles, the board decided to ask everyone directly. They used CondoVoter’s survey tool to send out a simple online survey where owners could vote on the different design options.
People could respond from their phone, tablet, or computer — wherever they were. It only took a few minutes, and everyone had an equal say.
The Results
Everyone had a chance to weigh in: Each household could complete the survey when it was convenient for them — during the day, after work, or over the weekend.
Helpful context: The board shared background info, clear explanations, and mockups of the design options so owners could make informed choices.
More voices heard: The survey made it easier for people who don’t usually attend meetings to share their thoughts.
A step forward: With the feedback collected, the board is now preparing to hold a community-wide vote to decide how to move ahead.
Why It Mattered
Homeowners lead busy lives. Between work, family, and other responsibilities, it’s not always easy to attend meetings or stay involved — even when people care deeply about what happens in their building.
The survey offered a simple, accessible way for everyone to share their input — from their phone, tablet, or computer, and from wherever they happened to be.
It helped cut through the noise, ease tensions, and give the board the clarity they needed to move things forward.
A formal vote is now the next step, and the board is in a stronger position to proceed with confidence and community support.
