Customer Story: How Cypress Chase North Took the Stress Out of Elections

Running elections in Florida condominium communities can be challenging. Boards must follow Florida Statutes (Chapter 718), protect ballot secrecy when required, authenticate voters, and keep accurate records — all while encouraging owners to participate.

At Cypress Chase North, a 140-unit condominium community in Florida, the board wanted to make their election process easier and more efficient. To do this, they introduced electronic voting and worked with CondoVoter’s voting system and managed service to help run the election.

Their experience offers a few helpful lessons for condominium managers navigating elections under Florida law.

Lesson 1: Make Voting Easy for Owners

Florida law allows condominium associations to offer electronic voting once the board authorizes it and owners consent to participate.

For Cypress Chase North, the goal was simple — make voting easier. Using CondoVoter’s voting system, residents were able to securely vote from anywhere instead of relying only on in-person voting or paper ballots.

This helped remove some common barriers to participation:

• Owners could vote remotely

• Participation wasn’t limited to people attending the meeting

• Voting became easier for residents with busy schedules or travel plans

When voting is more convenient, communities often see stronger participation.

“Electronic voting made it easier for owners to participate from anywhere and helped streamline the entire election process for our community.” — Yulanda E., Cypress Chase North

Lesson 2: Choose a System That Supports Florida Requirements

Florida law requires electronic voting systems to include several safeguards. These systems must verify the voter’s identity, protect ballots from being altered, provide confirmation that a vote was submitted, and store votes for inspection or recount.

Using CondoVoter’s electronic voting system helped Cypress Chase North meet these requirements while keeping the process simple for residents. The board found the system secure, reliable, and easy for owners to use.

Lesson 3: A Structured Process Helps Everything Run Smoothly

Another thing that stood out to the board was the support provided throughout the election process.

The CondoVoter team helped guide the process step by step, keeping communication clear and the election well organized. This made the experience straightforward for both the board and the residents.

For many managers, having a structured process and a team that understands association elections can make running an election much less stressful.

Lesson 4: Electronic Voting Can Improve Participation

One of the biggest benefits Cypress Chase North saw was increased participation.

Because owners could vote easily using CondoVoter’s voting system, more residents were able to take part in the election process.

This meant:

• Greater convenience for owners

• Stronger engagement from the community

• A smoother election experience overall

Under Florida law, owners who vote electronically are also counted toward quorum, which can help associations reach the participation levels needed to conduct official business.

A More Efficient Election Process

By introducing electronic voting with CondoVoter, Cypress Chase North was able to create a smoother election process for their 140-unit community.

The combination of secure technology, clear procedures, and support throughout the election helped make voting easier for residents while keeping the process compliant with Florida requirements.

For other Florida condominium managers, their experience shows how electronic voting can make elections simpler, more accessible, and easier to manage.