The Tech Stack of a Modern Condo & Community Association Manager
- Valeriia Dolgova
- Aug 5
- 3 min read
Managing a condominium or HOA today is no small feat. Between board meetings, homeowner communications, and regulatory requirements, the workload can be overwhelming. But the right tech stack can turn that chaos into calm, saving time, reducing admin work, and improving the resident experience.
Here’s what a modern, accessible tech stack looks like for community association managers in 2025.
1. Communication & Collaboration Tools
Clear communication is the foundation of strong communities. Modern managers rely on:
Community messaging platforms to send announcements, updates, and newsletters
Board communication tools such as Slack or Microsoft Teams for real-time discussions and file sharing
Mass email or SMS systems integrated with owner databases to ensure no one is left out
These tools help reduce misunderstandings, ensure transparency, and give managers a digital paper trail when needed.
2. Voting & Virtual Meeting Platforms
Annual meetings and elections are no longer stuck in the paper-and-pen past.
Electronic voting platforms like CondoVoter allow residents to vote securely from anywhere—on their phone, tablet, or computer. Unlike paper ballots, which often require mailing, printing, and in-person drop-offs, online voting is faster, easier, and more convenient for homeowners. As a result, many communities see a 30–50% increase in quorum simply by making the switch.
Virtual meeting tools, like Zoom, offer features such as screen sharing, polls, and live Q&A to make AGMs easier to host and attend. For a more hands-off experience, full-service providers like CondoVoter can chair, moderate, and manage your entire meeting from start to finish.
Consent collection tools, including e-signature and checkbox forms, help ensure compliance with local regulations when switching to digital notices or voting.
“Online voting saves us so much time and energy for getting quorum.”— Ben N., Condominium Manager, FirstService Residential
3. Financial & Accounting Software
Managing budgets, assessments, and payments is a major part of the job.
Online payment platforms allow owners to pay dues or special assessments securely
Accounting systems (like QuickBooks or property-specific tools such as FRONTSTEPS) make tracking expenses and generating reports much more manageable
Integration with banks or payment processors helps automate reconciliation and reduce manual entry errors
4. Document & Record Management
Gone are the days of overstuffed filing cabinets.
Cloud-based document storage keeps governing documents, meeting minutes, and notices organized and accessible
Permission controls allow boards and managers to manage who sees what
E-signature tools like DocuSign streamline board approvals and owner consent forms
5. Maintenance & Ticketing Systems
Work orders and vendor scheduling no longer need to live in a binder or spreadsheet.
Maintenance portals allow owners to submit repair requests and track status
Vendor scheduling tools help automate and track recurring services like landscaping or elevator inspections
Mobile access means managers can approve or respond on the go
6. Security & Access Control
From visitor management to smart entry systems, physical security is increasingly tech-enabled.
Access control platforms can replace key fobs with mobile-based entry
Surveillance integrations with centralized monitoring offer peace of mind for residents and boards alike
7. Resident Portals & CRM
At the heart of it all is your resident database.
CRM platforms designed for communities help track unit info, communication history, and owner preferences
Resident self-service portals—such as FRONTSTEPS—give homeowners secure access to documents, payment options, amenity bookings, and service requests anytime
When combined, this tech stack helps managers work smarter, not harder—streamlining daily operations and freeing up time for what matters most.
Today’s community managers are digital leaders. The tools you choose influence how owners engage, how boards operate, and how decisions get made.
Start with one or two areas that create the most friction and build from there. Your future self (and your board) will thank you.
Go digital with ease
CondoVoter helps you handle voting, meetings, notices, and consent—all in one place.
