How Property Managers Can Use ChatGPT (with Ready-to-Use Prompts)
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How Property Managers Can Use ChatGPT (with Ready-to-Use Prompts)

Updated: Sep 3

Property managers wear many hats. From organizing annual meetings to communicating with residents and ensuring compliance, the workload is heavy and often time-sensitive.


That’s where tools like ChatGPT can help. By using AI as a productivity assistant, managers can save time, improve communication, and streamline routine tasks. Best of all, you don’t need to be a tech expert to get started—you just need the right prompts.


This quick guide highlights practical ways property managers can use ChatGPT, with ready-to-use prompts you can try today.


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1. Preparing for Annual Meetings


Annual meetings often require hours of preparation—drafting agendas, reminders, and FAQs for residents. ChatGPT can simplify this process by generating drafts you can polish and send.


Prompt Example:

“Draft a professional email reminder for an HOA annual meeting, including the date, time, and agenda topics. Keep it friendly and easy to read.”


2. Explaining Rules and Policies


Residents often ask the same questions about bylaws, rules, and community guidelines. Instead of rewriting the same response each time, you can use ChatGPT to create clear explanations.


Prompt Example:

“Write a short, clear explanation of parking rules in a condo community, making it easy for residents to understand and follow.”


“Write a short, clear explanation of parking rules in a condo community, making it easy for residents to understand and follow.”

3. Writing Notices and Announcements


From maintenance updates to holiday hours, managers send dozens of notices throughout the year. ChatGPT can help create messages that are concise, professional, and easy to customize.


Prompt Example:

“Create a notice informing residents of scheduled elevator maintenance. Include dates, expected downtime, and an apology for the inconvenience.”


“Create a notice informing residents of scheduled elevator maintenance. Include dates, expected downtime, and an apology for the inconvenience.”

4. Handling Difficult Communications


Sometimes property managers need to communicate sensitive information—such as late payment reminders or violation notices. ChatGPT can help draft firm yet respectful language that maintains professionalism.


Prompt Example:

“Write a polite but firm letter to a homeowner reminding them of overdue HOA fees. Keep the tone respectful but clear about next steps.”


“Write a polite but firm letter to a homeowner reminding them of overdue HOA fees. Keep the tone respectful but clear about next steps.”

5. Saving Time on Meeting Prep


Beyond agendas, ChatGPT can assist with tasks like summarizing reports, drafting speaking notes, or creating checklists. This helps managers walk into meetings more prepared with less last-minute stress.


Prompt Example:

“Summarize the key points of a financial report for presentation at an HOA board meeting, keeping it under 200 words.”


“Summarize the key points of a financial report for presentation at an HOA board meeting, keeping it under 200 words.”

6. Engaging with Owners


Whether it’s newsletters, surveys, or community updates, ChatGPT can generate content that keeps residents engaged and informed. You can even ask it to suggest survey questions or newsletter topics.


Prompt Example:

“Suggest five short survey questions to measure resident satisfaction with community amenities.”


“Suggest five short survey questions to measure resident satisfaction with community amenities.”

Why It Works


AI doesn’t replace the personal judgment and leadership of property managers—but it does eliminate the blank-page problem and speeds up repetitive tasks. With well-structured prompts, managers can work faster, focus on higher-value priorities, and improve communication with their communities.



Ready to put these ideas into practice?

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